Refund Policy

This shop reviews return and exchange requests for eligible new products whether the concern is a defect or a non-defective preference change.

Start with approval

Within 30 days of receiving the order, write to kazishekh71@gmail.com with the order number, checkout email and reason. Non-defective goods must be new and unused; we also address damaged, defective, incomplete, incorrect or materially misdescribed deliveries.

Send photos when they help document a problem. After we approve the request, follow the return instructions and mail the item to the confirmed destination. The parcel includes a free prepaid return label; if absent, ask us for help. We charge no restocking fee. An exchange depends on approval and availability.

Original-method refund

Within 10 days after approval, we process and start the refund to the original payment method. Your provider may post the credit later; this policy does not remove rights protected by law.